The order is delivered to the indicated address. If there’s no one to receive it, it will be deposited at the nearest Post Office. You should receive a warning from CTT communicating this situation and informing you of the withdrawal deadline. You can collect the order with the CTT notice and your Identification Card. If… Read more »
It is possible to exchange your order within 30 days after the invoice is issued, as long as the article is in the state in which it was purchased and by presenting the invoice/certificate of warranty of the purchase. We therefore recommend that if you wish to exchange, you must keep the order in the package… Read more »
International shipping to countries outside the European Union is also registered with CTT (in Portugal) and, after arrival in the country of destination, by the official national postal company of the country. We only guarantee the tracking possibility via CTT while in Portugal. We are not aware of the functioning of other companies in other… Read more »
All shipments, national and international, will be made via CTT – Correios de Portugal, S.A. – under the registered mail form. The registered mail has an associated registration number and can be followed on the CTT website by entering the order registration number. The order status will then be displayed. In Portuguese territory (Mainland and… Read more »
Payments can be made via PayPal or bank transfer.
We try to have all objects displayed on the online store available for fast delivery, 3-5 business days, as indicated in our online store. However, being a small team working on a small-scale production and with manual processes, there may be times of lower stock and shipping delays. If the item you are ordering does… Read more »
When placing an order, the customer agrees and accepts the general conditions of sale, prices and descriptions of the articles requested. Online purchase can only be made to EU member states for practical reasons and legal facilities. However, you can place an order to any part of the world by sending us an email to… Read more »
Grandmas were wondering how many young people were interested in traditional crafts these days. They searched the internet and were amazed! However they found out modern needleworkers did not have modern pincushions for their needles and pins. So, they created this hand painted pieces that are in handy as a sew or embroider tool or… Read more »